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Questions? Our Expert Team Has Answers: Explore insights on our equipment, services, and support.
Got a query? We’ve got you covered.
These are some questions we often receive. If your query isn’t addressed here, reach out to our expert team anytime.
Which payment methods are available?
We offer multiple payment options including bank transfer, credit/debit cards, and PayPal.
How long is the delivery time?
Delivery times vary by product and location, with standard shipping typically taking 3-7 business days for goods in stock. Specialized laboratory equipment typically have longer deliveries typically over two months after order placement. Expedited options are available for quicker delivery on a case by case basis.
What are your return guidelines?
Your satisfaction is our priority. If needed, return items within 30 days of receipt for a refund. Note: Some products have specific return conditions and some charges will be applied.
Is order tracking available?
Yes, once shipped, you’ll receive a tracking number via email. Use it on our site to monitor your order’s journey.
Precision Instruments at Competitive Rates – Browse Now!
Explore the leading source for scientific lab equipment across Sub-Saharan Africa. Acquire cutting-edge tools with bespoke service options.
- Extensive Range of Scientific Equipment
- Competitive Pricing for All
- Outstanding Customer Support
- Swift Delivery to Your Facility
- Personalized solutions.
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